Entity applies an intense focus on delivery quality, ensuring that our solution implementations are right-first-time and fit-for-purpose. Our customers trust us to see things through. Our high customer retention level and longevity with customers demonstrates this. In 2017 we were recognised in Gartner’s external MDM service provider report which you can read about here.
Our process for solution delivery is a distillation of of our best practice in project management, software configuration and development. It embraces iterative principles and incorporates agile elements, whilst acknowledging the implicit dependencies in information management implementations. It leverages repeatable best practices, processes and templates, and includes match tuning and performance utilities to help accelerate solution implementation. The diagram below illustrates Entity’s areas of expertise, developed over 30 years of exemplary solution delivery within the information management domain.